Traci Anderson, Front Desk Lead

Traci transitioned from patient to Front Desk Lead for the Apogee Team in November of 2023. She is the initial contact for patient referrals and intake, manages appointment schedules, and maintains patient files in accordance with legal requirements / guidelines. She is also the friendly face greeting patients, handling payments, and assisting the team as needed to ensure each patient is satisfied with the experience. She holds a Bachelor of Arts degree in Psychology and followed her heart into the human services field, serving individuals with developmental and intellectual disabilities for 20 years. Along with making connections with incredible people, she gained valuable experience in customer relations, staff training and supervision, case management, and program development and directing. After resigning, she chose to consider different options for applying her skills while increasing her range of involvement. She accepted an opportunity from a friend to become a wine consultant for a wine tasting/ shopping at home business. She also worked in sales and interior design, then salon & spa front desk reception and management.

She and her husband of 23 years, Sam, are originally from a small town in Illinois. They raised 2 beautiful, successful daughters. The couple moved to Michigan 5 years ago when Sam accepted a new job. They are very happy living in West Michigan and love taking in all it has to offer together.

Traci is dedicated to living a healthy/ active lifestyle. Building relationships and helping others are also very important to her. When not working, activities Traci enjoys include visiting with family (all live in different states), gardening, cuddle time with her cat, cooking, home projects, watching movies, wine tasting, traveling, socializing with friends, trying new foods/ restaurants, boutique/ speciality store shopping, relaxing in the tranquility of views by a lake, or walking/ biking/ hiking all the great parks and trails.